Case Study

Case Study

Case Study

More Patients, Less Work: How On Target Leads with AI

More Patients, Less Work: How On Target Leads with AI

Within three weeks of using LeadTrap, our leads had more than tripled — and minutes after chats ended, we were already receiving completed intake forms. LeadTrap is a game-changer for our business.

Within three weeks of using LeadTrap, our leads had more than tripled — and minutes after chats ended, we were already receiving completed intake forms. LeadTrap is a game-changer for our business.

Within three weeks of using LeadTrap, our leads had more than tripled — and minutes after chats ended, we were already receiving completed intake forms. LeadTrap is a game-changer for our business.

David Rotshtein

Director of Marketing, On Target ABA

Director of Marketing, On Target ABA

About On Target ABA

About On Target ABA

About On Target ABA

On Target ABA is a fast-growing Applied Behavior Analysis therapy provider, supporting children with autism and developmental needs across Ohio. With a commitment to high-quality care and measurable outcomes, the organization also invests heavily in digital outreach to ensure families can access the services they need quickly.

Like many healthcare service providers, On Target ABA faced increasing demand and needed a scalable way to capture and qualify leads efficiently while maintaining a personal, supportive intake process.

Opportunity

Opportunity

Opportunity

Facing rising regulatory demands, increasingly complex products, and an ever-growing workload, Deutsche Telekom’s legal team needed a more efficient approach to maintain high-quality service while controlling costs. "Doing 'more with less' is a constant reality for us," said Junker. Traditional workflows were no longer sustainable in such a dynamic, highly regulated environment. "Efficiency is essential to delivering high-quality service," Junker emphasized.

Facing rising regulatory demands, increasingly complex products, and an ever-growing workload, Deutsche Telekom’s legal team needed a more efficient approach to maintain high-quality service while controlling costs. "Doing 'more with less' is a constant reality for us," said Junker. Traditional workflows were no longer sustainable in such a dynamic, highly regulated environment. "Efficiency is essential to delivering high-quality service," Junker emphasized.

Facing rising regulatory demands, increasingly complex products, and an ever-growing workload, Deutsche Telekom’s legal team needed a more efficient approach to maintain high-quality service while controlling costs. "Doing 'more with less' is a constant reality for us," said Junker. Traditional workflows were no longer sustainable in such a dynamic, highly regulated environment. "Efficiency is essential to delivering high-quality service," Junker emphasized.

Solution

Solution

Solution

"Harvey is like a Swiss Army knife—it simplifies tasks such as document analysis, contract comparisons, drafting, and translations, freeing us to focus on strategic priorities,” said Junker.

Deutsche Telekom implemented Harvey across its German Legal, Compliance, and Data Protection departments, streamlining workflows and enhancing efficiency. Tailored training, workshops, and internal campaigns like the “Prompt of the Week” engaged teams and accelerated skill-building. The next step will be the international roll-out.

Deutsche Telekom attorneys now reclaim an estimated up to five hours per week, using the time for strategic planning, detailed document reviews, and proactive risk management.

"Harvey is like a Swiss Army knife—it simplifies tasks such as document analysis, contract comparisons, drafting, and translations, freeing us to focus on strategic priorities,” said Junker.

Deutsche Telekom implemented Harvey across its German Legal, Compliance, and Data Protection departments, streamlining workflows and enhancing efficiency. Tailored training, workshops, and internal campaigns like the “Prompt of the Week” engaged teams and accelerated skill-building. The next step will be the international roll-out.

Deutsche Telekom attorneys now reclaim an estimated up to five hours per week, using the time for strategic planning, detailed document reviews, and proactive risk management.

"Harvey is like a Swiss Army knife—it simplifies tasks such as document analysis, contract comparisons, drafting, and translations, freeing us to focus on strategic priorities,” said Junker.

Deutsche Telekom implemented Harvey across its German Legal, Compliance, and Data Protection departments, streamlining workflows and enhancing efficiency. Tailored training, workshops, and internal campaigns like the “Prompt of the Week” engaged teams and accelerated skill-building. The next step will be the international roll-out.

Deutsche Telekom attorneys now reclaim an estimated up to five hours per week, using the time for strategic planning, detailed document reviews, and proactive risk management.

Key Use Cases

Key Use Cases

Key Use Cases

  • Litigation Support: By structuring complex litigation documents, Harvey allows attorneys to focus on strategy. In one case, Schichl quickly identified critical sections of a 200-page contract, invalidating a multimillion-euro claim.

  • Regulatory Compliance: Harvey condenses lengthy regulations into actionable insights, such as summarizing the EU Batteries Regulation in minutes.

  • Exploring Complex Topics: Harvey enables swift exploration of niche areas, such as satellite orbital rights and EU environmental regulations, delivering actionable guidance.

  • Public Tenders: Harvey helps accelerate tender processes by generating precise responses from lengthy agreements, saving time and enhancing submission quality.

  • Litigation Support: By structuring complex litigation documents, Harvey allows attorneys to focus on strategy. In one case, Schichl quickly identified critical sections of a 200-page contract, invalidating a multimillion-euro claim.

  • Regulatory Compliance: Harvey condenses lengthy regulations into actionable insights, such as summarizing the EU Batteries Regulation in minutes.

  • Exploring Complex Topics: Harvey enables swift exploration of niche areas, such as satellite orbital rights and EU environmental regulations, delivering actionable guidance.

  • Public Tenders: Harvey helps accelerate tender processes by generating precise responses from lengthy agreements, saving time and enhancing submission quality.

  • Litigation Support: By structuring complex litigation documents, Harvey allows attorneys to focus on strategy. In one case, Schichl quickly identified critical sections of a 200-page contract, invalidating a multimillion-euro claim.

  • Regulatory Compliance: Harvey condenses lengthy regulations into actionable insights, such as summarizing the EU Batteries Regulation in minutes.

  • Exploring Complex Topics: Harvey enables swift exploration of niche areas, such as satellite orbital rights and EU environmental regulations, delivering actionable guidance.

  • Public Tenders: Harvey helps accelerate tender processes by generating precise responses from lengthy agreements, saving time and enhancing submission quality.

Impact

Impact

Impact

Looking ahead, Junker and Schichl agree that generative AI is indispensable for managing growing regulatory complexity and global operations. “AI isn’t optional—it’s essential for addressing challenges and transforming how we work," said Junker.

Harvey has not only streamlined workflows, but has become an indispensable partner in Deutsche Telekom’s legal strategy, empowering the team to tackle complexity with confidence and deliver strategic value as the organization continues to evolve. “AI frees the resources our attorneys need to seamlessly integrate into expert teams, solve complex cases, and drive strategic planning,” concluded Schichl.

Looking ahead, Junker and Schichl agree that generative AI is indispensable for managing growing regulatory complexity and global operations. “AI isn’t optional—it’s essential for addressing challenges and transforming how we work," said Junker.

Harvey has not only streamlined workflows, but has become an indispensable partner in Deutsche Telekom’s legal strategy, empowering the team to tackle complexity with confidence and deliver strategic value as the organization continues to evolve. “AI frees the resources our attorneys need to seamlessly integrate into expert teams, solve complex cases, and drive strategic planning,” concluded Schichl.

Looking ahead, Junker and Schichl agree that generative AI is indispensable for managing growing regulatory complexity and global operations. “AI isn’t optional—it’s essential for addressing challenges and transforming how we work," said Junker.

Harvey has not only streamlined workflows, but has become an indispensable partner in Deutsche Telekom’s legal strategy, empowering the team to tackle complexity with confidence and deliver strategic value as the organization continues to evolve. “AI frees the resources our attorneys need to seamlessly integrate into expert teams, solve complex cases, and drive strategic planning,” concluded Schichl.

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Copyright © 2025 LeadTrap. All rights reserved.

Copyright © 2025 LeadTrap. All rights reserved.

Copyright © 2025 LeadTrap. All rights reserved.

Copyright © 2025 LeadTrap. All rights reserved.